Shipping policy

Welcome to INK AND CHIC! We want your shopping experience to be seamless, transparent, and completely worry-free. Please review our shipping and return policies below prior to placing your order.

SHIPPING POLICY

Processing & Fulfillments

  • Order Processing Time: All orders are processed within 1–2 business days (excluding weekends and major U.S. holidays).
  • Same-Day Processing: Orders placed before 12:00 PM Central Time (CDT) Monday through Friday will be processed the same day.
  • Order Tracking: Once your order ships, you will receive an automated email containing your tracking number and carrier details. Please allow up to 24 hours for tracking updates to populate.

Domestic Shipping Rates & Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout.

Shipping Method | Estimated Delivery | Cost

  • Standard Ground (USPS Ground Advantage / UPS Ground) | 3–6 Business Days | FREE on orders over $49.99 | $7.95 flat rate on orders under $49.99.
  • Expedited (USPS Priority / UPS 2nd Day Air) | 2–3 Business Days | $15.95 Flat Rate.
  • Overnight / Next Day | 1 Business Day | Calculated live at checkout.

Note: Delivery dates are estimates provided by the carrier and are not guaranteed. Rural locations or peak holiday seasons may experience slight delays.

Address Errors & Returned Deliveries

Please ensure your shipping address is accurate at checkout. INK AND CHIC is not responsible for packages delivered to incorrect addresses provided by the customer. If a package is returned to us as undeliverable due to an incorrect address, the customer will be responsible for re-shipping costs.

PO Box and Military Addresses Restrictions

We cannot ship to P.O. Boxes or military addresses (APO/FPO/DPO) because our primary carriers (FedEx, UPS, and DHL) require physical street addresses for delivery. 

  • P.O. Box: Restricts carriers strictly to USPS; limits oversized items and signature delivery.
  • APO/FPO/DPO: High transit delays, customs/prohibited item restrictions, tracking dead-zones, and strict weight caps.

Tracking Your Order

  • Once your order ships, you will receive an email confirmation containing a tracking number.
  • You can track your package directly through the carrier's website (USPS, UPS, etc.) or via the tracking link provided in your email.
  • If the tracking information shows the package has been delivered but you cannot locate it, please wait 48 hours before contacting us, as carriers sometimes prematurely scan packages.

Shipping Issues (Lost or Stolen Packages)

  • Responsibility: We are responsible for getting your order safely to the carrier. Once the package is marked as "Shipped," the carrier assumes responsibility for delivery.
  • Stolen Packages: If your tracking information shows successful delivery, but you believe the package was stolen, please contact the shipping carrier immediately to file a claim. We are not responsible for packages that are stolen after delivery confirmation.
  • Lost Packages: If the package tracking has stalled for more than 10 business days without any updates, please contact us at customer-care@inkandchic.com, and we will assist you in opening an investigation with the shipping carrier.

Note: Delivery dates are estimates provided by the carrier and are not guaranteed. Rural locations or peak holiday seasons may experience slight delays.

Address Errors & Returned Deliveries

Please ensure your shipping address is accurate at checkout. INK AND CHIC is not responsible for packages delivered to incorrect addresses provided by the customer. If a package is returned to us as undeliverable due to an incorrect address, the customer will be responsible for re-shipping costs.