Contact

ABOUT US

– Welcome to INK AND CHIC, your destination for curated BOOKS & FASHION. We bring together the best of style, culture, and creativity, spanning categories like Travel, Photography, Culinary Arts, Handicrafts, and Entertainment.

CONTACT

ViBa DIRECT – P.O. Box 1801 – Pflugerville, TX 78691 – USA. 
– Email: vibadirect@gmail.com | Customer Service: +1 737.405.9184

HELP

– For questions about credit card charges or placing an order, please contact Customer Service.

BOOKS & MAGAZINES

– We do not offer books and magazines rated "Fair (F)" due to significant cover wear, such as creasing or small tears. Additionally, we do not sell items from library collections that have markings, stamps, or stickers. The book conditions we offer are marked:

  • As New/Mint (N). No visible flaws, marks, or signs of wear.
  • Fine (F or FN). It may have been carefully opened and read once or twice.
  • Very Good (VG). It may have minor shelf wear, including very slight rubbing at the edges of the cover.
  • Good (G). It may have the previous owner's markings.

– Due to the deep discounts we offer, all books and magazines are considered final sale and are not eligible for returns or exchanges.

SHIPPING POLICIES

  • Books and Magazines: U.S. shipping is free for standard-sized items. Shipping for oversize or heavy books will be calculated at checkout.
  • Clothing: Shipping for all apparel is calculated based on weight and destination at checkout.
  • International: We ship internationally to eligible countries at standard carrier rates. All merchandise is carefully inspected before shipment.

– Orders typically ship within 1 to 3 business days. (Please note: shipping may take longer during major sales or holidays.)

RETURN POLICIES

– We want you to be delighted with your purchase. If your item arrives damaged, incorrect, or not as described, simply contact us to initiate a return. We will cover all return shipping costs for these reasons.

– Return Window

  • 30 days from the delivery date to initiate a return or exchange.

– Return Eligibility

  • Clothing: Items must be returned in their original condition: unworn, unwashed, and with all original tags attached.
  • Non-Returnable Items: For hygiene reasons, we cannot accept returns on intimate apparel. All final sale/clearance items are also ineligible for return.

– How to Initiate a Return

To start your return, please contact Customer Service via phone or email with the following information:

  • Your Order Number
  • The Email Address associated with the order
  • Your Phone Number

AUTHENTICITY GUARANTEED

– We only source merchandise directly from official, authorized retailers, ensuring every product you buy is 100% authentic.

PRIVACY POLICIES

– We encourage you to review INK AND CHIC and SHOPIFY's updated Privacy Policy and Terms & Conditions. By continuing to use our website, you agree to our updated Privacy Policy and Terms & Conditions.

– We know that you're concerned about how information about you is used and shared. How we use it, and how it may be shared with our service providers. The customer's privacy information is shared data. We want you to be aware that InkAndChic.com will provide Shopify with information related to your transactions involving their products and services (including your name, address, the product you purchase, and the transaction amount), and that such information will be subject to Shopify's Privacy Policy.